I have a passion for financial services environments where you’re really placed in the most intense roles that build and fortify your mindset.
Oct 2023 – Present Finteractions.io New York, NY
Consultant PT
Providing IT services in systems and networking
Implemented and maintenance of Arista 10GB/40GB L3 and Cisco Server switching for installed client environments to financial markets
Installed and configure A10 load balancers to ensure traffic is advertising single IP which reduce cost for bandwidth centric extranet providers like TNS and IPC
Aggregation of market data multicast and normalized streams
Configuration of Cisco ASA firewalls with VPN/IPsec tunnels for client requirements
Connectivity to cloud environments from Data Center hosted environments
Supporting installation of third party cross connects and connectivity for trading partners for hosted clients
Install of Linux flavor of OS for client installations and application installations
Working with vendors to procure hardware and updated technical support
Cloud deployments with AWS, AZURE, GCP
Providing support on-prem, remote, or datacenter deployed environment
Support deployment of overnight markets broker dealer system and new client installation
Ensure compliance for annual ISO reporting requirements
Troubleshoot client issue like connectivity, latency, application using Wireshark, TCPdump, packet captures and analysis, ChatGPT and AI for supplementary needs to enhance customer resolve.
April 2023 – Oct 2023 Wipro Estée Lauder New York, NY
Field Services Engineering Lead
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Managed 50+ FSE across various US/CAD sites with 10,000+ user base
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Inspired, lead, mentored, providing guidance for streamlining processes, procedures, hardware deployments, inventory control, and working with aggressive deadlines.
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Ensured teams meet client defined SLA, built trust and respect of staff to ensure proficiency
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Created and presented reports for management with ServiceNow and Power BI
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On-site interfacing with clients and engineering teams, cohesiveness building between teams
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Technically driven to ensure teams provide superior support, deployment
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Utilized data analytics for adjustment of project delivery, KPIs, initiatives, and inventory control
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Ensuring continual support during major outage period
July 2022 – Jan 2023 Genesis Global Trading New York, NY
SRE
Seeking new experience in Digital Assets Environment
Supported extremely secure datacenters which hosted production HSM servers containing digital vaults
Enhanced security for servers that hosted HSM services using research and testing
Built out new datacenter space in NJ that hosted HSM servers and networking hardware
Recovered HSM services to additional servers to reduce risk to production, major win
SRE for AWS/GCP partaking in daily standups, sprints, implementations
Participated in cost savings initiative in AWS/GCP reducing underutilized resources
Participated in Terraform, DataDog, Github, Lens, Jiras, Confluence, OpsGenie rotation support
April 2010 – Oct 2022 Raptor Trading Systems New York, NY
Manager Hosting Network
Reliable and trustworthy, strong emphasis on the proactive approach to maintaining my environment with little room for downtime during market hours, complete assimilation of working parts to ensure a quick resolve to issues that may arise, easy to work with and great communication skills with internal employees, partner groups, management and especially clients
Configure, manage, and design of Raptor financial environment to meet the demand of growing buysides, hedgefunds, sellside clients, and broker dealers on Raptor hosted platform, liaison for client implementation and design criteria, facilitate change management, define policies, streamlining infrastructure to host growing clients while maximizing hardware efficiency
Support Raptor Trading Systems applications utilizing Order Entry with FIX, trades DMA, IOI networking hubs, raw or normalized market data either multicast or TCP/IP streams
Manage relationship with clients, managed services providers, remote hands, and managed network infrastructure in data centers, implementation and oversee five tiered datacenters within US, Canada, and Brazil
Support internal trade desk, Bloomberg terminals, computer management and recovery, network connectivity to dark pools and exchanges, Linux Algo servers, client sessions, Internet and VPN access, using TCPDump to troubleshoot Linux issues, Bonded interfaces, packet flow capturing.
Supporting IT functions of office environment, branch office access to multiple datacenters, Production, UAT, and DEV sever environment with Windows and Ubuntu Linux servers all multi-homed networking
Hands on configuration of Cisco routers and switches, ASA firewalls, A10 Load Balancers, EIGRP, BGP, VPN IPsec tunnels, remote access clients, LDAP, Active Directory, SAMBA, Radius, Internet Proxy, NAS, VMWare ESX 5.5, Microsoft Hyper-V, SQL 2012, Syslog, deployed Solarwinds and PRTG monitoring suite, Cacti, Rancid, Nagios, Webmin, Symantec Endpoint Antivirus, 100+ Windows 2008 R2 Servers, Linux Ubuntu Servers, NTP, financial applications support, Remote Desktop manager, VoIP PBX, network printers, file servers, backups, WSUS, troubleshooting issues as they arise, using Putty with cli interface for configuration management, Windows OS upgrades and migrations to newer editions for 200+ servers in various datacenters
Responsible for user workstations, Windows 7, Windows 8, troubleshooting and recovery, backup and imaging, mobile devices. Proficiently managed expectations for user and availability of resources and infrastructure. Thinking outside the box to sustain a financial environment.
Very proficient of our environment and main point of contact for escalated issues, systematic troubleshooting to reduce risk and minimize downtime, implemented simple Cisco best practices architecture to improve security and resiliency
Ensuring we incorporate best practices for change management using ITIL, ensuring team is trained in troubleshooting with packet captures and pulling pcap files to review with Wireshark, determine if there are latency issues using packet capture analysis in Wireshark, understanding 3 way traffic acks,
Manage team of three, projects and timelines, employee reviews, track priorities and manage ticketing, MS Teams for collaboration
July 2007 –April 2010 Mantara Inc. Jersey City, NJ
Systems/Network Administration (July 2007 – April 2010)
Systems: managed the deployment and maintenance of over 60 servers in newly constructed data center. Servers included Windows and Linux operating systems on HP hardware. Servers utilized for our Office, QA, Production, and client environments. Monitoring by our internally developed application. Evaluated and hired consultants for trivial task during initial build out and support user base. Interfaced with developers and VARS to negotiate system specs, pricing and requirements
Network: management and implementation of several cabinets and racks. Deployment of Cisco, Juniper, HP, and Force10 networking devices. High emphasis on latency and financial market data through multicast networking. Utilized OpenBSD for IPsec tunnel to our Australian office environment. Implemented Office LAN/ QA LAN/ DEV LAN, PROD LAN, DMZ, and COLO space
Software\Hardware: management and maintenance of MSDN\MAPS\Empower\Open\Volume agreements with Microsoft, vendor quoting and VAR contracts, acquiring of new hardware and software, support office devices like printers and fax machines. Utilizing Samba domain controllers with Linux office infrastructure like file servers, DNS, WINS, and DHCP. HP branded hardware for servers and workstations, Dell desktops and laptops, various mobile devices.
User Environment: supporting users, desktops, laptops, software issues, mobile devices, email, and intranet
Management: delegating task to consultants and temps utilized during company growth, reports for management, meeting minutes for project maintenance, coordination between departments to achieve deadlines and project pipelines
Production: support the maintenance, deployment, and upgrade of our financial trading platform (GEMS)
Summary: I rooted with the company during the startup phase which granted me the opportunity to oversee its technological growth both on the systems and network requirements. I was able to solely meet requirements during this initial growth period by incorporating efficient project planning, contractual help, and technical background. I have been able to further diversify my abilities with hand on leadership and technical advancement through technical implementations.
May 2004 –July 2007 Sungard Trading Systems-BRASS Jersey City, NJ
Wintel Production Support (2006 – 2007)
Supporting 150+ market data servers in a very fast paced production environment and pre market open issues
Responsibilities including maintenance, startup, and troubleshooting Sungard’s U2 trading product, supporting customers with front end application issues, connection troubleshooting, and data feed issues, monitoring real time environment using ITRS proprietary build for BRASS
Support time starting at 7am and working on servers after market close. After market task would include new application releases, upgrades to the backend servers, assisting account managers, and client services with customer issues
Build and configure servers for multiple complexes to support new and existing clients, IBM specific environment
Effectively reduced man time in production environment by enhancing scripts to accommodate trivial task like file transfers, delivery of new releases of the front end applications, software upgrades to the backend servers, quarterly reboots, scripted DST patches, integrating Sys Internal tools into scripts to enhance remote capabilities and reduce overhead
MIS, Senior Systems Administrator (2004 – 2005)
Assisted in the implementation of Microsoft Exchange 2000 Servers of High Availability/WAN DR solution using NEC Fault Tolerant servers and computer Associates Brightstor for replication: 200+ Mailboxes for BRASS division of Sungard, SMTP integration, Blackberry 3.6 Enterprise server edition, and Treo Enterprise 4.0, Administrating with Exchange Systems MMC and Active Directory, Backups with Veritas Backup Exec 10 and Legato
Supporting and monitoring Corporate Windows NT/2000/2003 servers in multiple offices and data centers including 80+ servers. Utilizing Perl scripts to monitor servers, Using IBM Director for notifications regarding services and hardware failures
Server side responsibilities include Security updates with WSUS, Symantec Enterprise virus protection and monitoring, business requirements for application upgrades and installs. Monitoring servers with scripted alerts, using scripts with Robocopy to backup event logs, file replications, and critical files, Legato backups and restores, implementing SQL for DB’s and related projects, management of SQL resources through SQL Enterprise MMC.
Daily job functions including help desk support to end users, Active Directory maintenance through Quest Active Roles and new account setups, maintaining DNS, WINS, and DHCP, maintenance of machine load sets and upgrades using Ghost rollouts, Windows software and security deployments, Motif support of UNIX emulators like Reflections and Exceed, maintenance of printers, fax machines, scanners, copiers, desktop, laptops, handhelds, and training. Inventory management and purchasing for new inventory including vendor assessments and evaluations of new products, project lead for new projects as proposed to the business through team research and brainstorming.
Act as liaison with networking and Sys admin for UNIX integration projects into the Windows environment: Trading applications like B2. Training and micro managing new employees, delegating task and projects, assisting with self development roles, collaboration with upper management and new assignments
Troubleshooting Sungard Trading application errors including Motif U2, B2, UMA, and IOI, Packaging and delivery of trading applications using WinZip Self Extractor and Installshield 10 to create packages, Using Perl scripts to deploy internal packages
Implementation projects including Antepo Instant Messaging for internal users, Exchange 2000 for messaging, Blackberry & Goodlink servers for portable communication, Kinitos software delivery server for internal users
and customers, clustered file servers, Symantec Antivirus 10 servers, Internet Security Server (ISA 2004) for proxy implementation, replication servers for remote offices, building U2 production servers in QA and UAT environments for developers, Symantec ghost server for image rollouts, evaluation of FIX servers including router and switch configurations, internal fax servers like Castelle and Genifax solutions, using MRTG setup to monitor SNMP streams for networking devices
April 2001 – May 2004 CPA2Biz Marketing Channel of AICPA Jersey City, NJ
Network/Systems Administrator
Design and maintaining Windows 2000 network environment. This involved Active Directory, Windows 2000 Server, Advance Server, Windows 2000 Professional, Exchange 2000 and 5.5 Enterprise Server, Terminal Services, IIS, SQL 2000 Enterprise Edition
Installation and configuration of Cisco 5500 and 6509 Switches, Cisco 2600 Routers, Pix 520 firewall with Pix to Pix IPSec and VPN solution, Backbone wiring
Supported Toshiba Strata digital business telephone system, voicemail, telephone directory, internal extensions, patching of wires, and creating documentation for employees
Assisted with installation and maintenance of Microsoft Great Plains Server, Dynamics, Frx, OBDC for client access, creating and administering user accounts and permissions
Designed web based File Maker Pro 5.5 databases to maintain records of computer inventory, Black Berry pagers, staff, and employee information
Setup internal and multi processor production servers with SCSI RAID environment
Designed a Symantec Antivirus Scheme for servers and clients environment
Diskeeper defragging software on servers, scripting and security updates using SMS 2.0
Setup Polycom video conferencing equipment between multi sites
Setup and maintained Microsoft Exchange Server 5.5, later migrated to Exchange 2000 and Outlook Web Access
Redesigned network to meet the needs of geographic relocation, renaming a Windows 2000 domain utilizing Active Directory migration tools
Assisting the end users with all technical issues and helpdesk support
Setup monitoring services for all servers on windows 2000 network including utilizing MRTG for Internet traffic utilization, Syslog, Net Latency Network Monitoring tools, and TFTP Server
Server farm Backup and recovery using Veritas Backup Exec
Supported MAC users, support and maintenance for Great Plains server and backup
June 2000 – April 2001 Ernst & Young LLP Manhattan, NY
Technology Support Specialist
Responsible for direct third-level support of approximately 400 Dell, IBM ThinkPad, Latitude CP & LS and Gateway Solo
Software includes Win95, NT 4.0 and Win2000 O/S, MS Office 95, 97 and 2000, Lotus Notes 4.5, Exchange and R5, IE, Lotus Organizer, Palm Desktop, Intellisync, ACT, Partition Magic, and Norton Ghost
Perform system hardware and software upgrades in support of global rollout of Windows 2000 Professional, Office 2000 and Lotus Notes R5
Support users for Novell 4.x and 5.x environment using IPX/SPX and TCP/IP protocols
Provide additional support to national and international firm employees in office and during travel
Perform routine laptop upgrades and data migration relating to the circulation of leased assets
Perform remote troubleshooting and administration using Timbuktu Pro
Responsible for asset management and inventory for five Manhattan corporate sites
May 1999 – March 2000 Syska & Hennessy Inc Manhattan, NY
Junior Systems Administrator
June 1998 – November 1998 Brooklyn Union – Key Span Brooklyn, NY
Intern for Systems Administrator
Skills
Operating Systems – Windows 11, Windows Enterprise Server 2008-2022, Linux Server– RedHat, Ubuntu, CentOS, Cisco IOS, BES
Office Suites – Microsoft Office suites, Visio, Project, Office 360, Teams
Scripting – VBS, Perl, batch, Python
Applications – Active Directory, DNS, LDAP, SAMBA, CUPS, WSUS, Symantec Server, Cisco SDM, Microsoft Exchange servers and hosted Exchange services, Wireshark, Solarwinds, OS imaging software, VMware and Hyper-V
Hardware – Desktops, laptops, mobile devices, NAS storage, Cisco switches, Juniper switches and Checkpoint firewalls, Force10 switches, Cisco Catalyst, Nexus, Cisco VPN routers, A10 Load Balancers, F5 load balancers, PaloAlto firewalls
Management – Project coordination, Project management, staff leadership, integration leadership, knowledge transfers, multitasking, self starter with minimal supervision, highly motivated to succeed and meet deadline, professional and cool headed during production issues, excellent verbal and communication skills, strong with documentation and diagrams, always learning new technologies to get an edge on delivering solutions quickly
Misc – ChatGPT, various AI models and cloud platform knowledge, using these techs to gain an edge on solutions like coding, networking topologies, and generally any knowledge that needs to be fortified for client.
Portfolio